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Service Guide
At Fujian Quanzhou Chaosheng CNC Machinery Co., Ltd., we provide a full-cycle service system tailored to meet the diverse needs of stone engraving professionals. From initial consultation to long-term maintenance, we are committed to delivering excellence every step of the way.
1. Pre-Sales Support
Professional Consultation
Our experienced team provides one-on-one consultations to recommend the most suitable CNC engraving solutions based on your materials, application, and production scale.
On-Site Visit & Sample Test
We welcome factory visits and offer free sample engraving tests to help you evaluate performance before purchase.
2. In-Sales Support
Customized Equipment Options
Flexible configuration and customization options are available to meet unique production requirements.
Installation & Commissioning
Professional engineers ensure smooth equipment installation, calibration, and trial operation on-site.
User Training
We provide free training on equipment operation, software usage, and maintenance to ensure efficient and safe operation.
3. After-Sales Support
Timely Maintenance & Repair
Our technical team offers fast response for remote or on-site troubleshooting and maintenance.
Spare Parts Supply
Original spare parts are always available to ensure stable and long-lasting machine operation.
Lifetime Technical Support
We offer lifelong technical guidance and software upgrades to help you stay ahead.
Application Support
Whether you work in tombstone engraving, TV wall carving, garden architecture, or artistic stone reliefs, we are ready to provide application guidance, engraving techniques, and process optimization advice tailored to your needs.
Your satisfaction is our top priority. We don't just sell machines — we provide reliable solutions and lasting partnerships.
Most popular construction machine manufacturer since 1979 — JGM Machine
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